The Challenge:
Our client had excellent business processes, but they didn’t have an effective IT infrastructure to match. Their old system was disjointed and disorganized, and their customer experience and efficiency suffered because of it.
We Stepped Up:
There was no off-the-shelf solution that would work for our client, so we created a proprietary, streamlined IT network from the ground up. The network allows for fluid, secure data-sharing across multiple custom-built websites: one site for customer returns, another for case management.
With the proprietary IT solution designed by County Pkg, our client’s business is more efficient, their processes are more rigorous and organized, and their data is being used to its full potential.
